IDCC

Enhance your customer relationship

Because the customer relationship is everyone's business, IDCC helps you instill a 100% customer culture on every floor of your business. IDCC offers you the most comprehensive offer of the market and innovative training courses tailored to your needs for a customer relationship while close and "seamless".

Custom-made
The assurance of a personalized solution
Training catalog
More than 40 courses
Certifying cycles
To boost your CV and develop your employability
  1. A LA UNE
    Nos parcours vidéo
    Digital Learning by IDCC
    Nos parcours vidéo

    La relation client, ça s'apprend !

    Safari expérientiel
    Safari expérientiel
    Safari expérientiel

    Découvrez nos journées d'exploration autour des nouvelles tendances de l'expérience client.

    Catalogue
    Formation inter
    Catalogue IDCC

    Pour booster votre CV et développer votre employabilité !

Our areas of training
  1. Jobs

    1. Customer relationship fundamentals

    2. Jobs special

    3. Medias / Channels special

  2. Management and performance

    1. Management and professional efficiency

    2. Mesuring and managing performance

    3. Customer relationship strategy

  3. Tools

    1. Process and tools

    2. HR special

Our homologations
NOTARIAT
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isQOPQF
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Datadock - datadocké
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AFRC
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